Terms of Service (A2P Compliant)

Effective Date: 03/30/2026

1. Agreement to Terms

By accessing or using the services of DNG General Service (“we,” “our,” or “us”), including our website and SMS communications, you agree to be bound by these Terms of Service.

If you do not agree, please do not use our services.

2. Services Provided

DNG General Service provides services including but not limited to:

Window repair and replacement

General home improvement services

Customer support and consultations

All services are subject to availability and may change without notice.

3. User Responsibilities

By using our services, you agree:

To provide accurate and complete information

Not to misuse our website or services

Not to engage in unlawful or harmful activities

4. Estimates, Pricing & Payments

All quotes are estimates unless otherwise stated

Final pricing may vary based on actual work performed

Payments are due as agreed upon at the time of service

We reserve the right to refuse service if payment terms are not met.

5. Cancellation & Refund Policy

Appointments may be rescheduled or canceled with prior notice

Refunds, if applicable, will be handled on a case-by-case basis

Deposits may be non-refundable depending on the service

6. SMS Messaging Terms (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from DNG General Service.

Types of Messages

Appointment confirmations and reminders

Service updates

Customer support messages

Promotional messages (if opted in)

Message Frequency

Message frequency may vary.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You can opt out at any time by replying:

STOP – to unsubscribe

HELP – for assistance

Consent to receive SMS messages is not a condition of purchase.

7. Intellectual Property

All content on our website, including text, images, logos, and branding, is the property of DNG General Service and may not be used without permission.

8. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

We do not guarantee uninterrupted or error-free service

9. Warranties Disclaimer

Our services are provided “as is” and “as available” without warranties of any kind, unless explicitly stated.

10. Indemnification

You agree to indemnify and hold DNG General Service harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Third-Party Services

We may use third-party tools or services (such as SMS providers). We are not responsible for their performance or policies.

13. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States.

15. Contact Information

For questions or concerns regarding these Terms, contact:

DNG General Service
📞 Phone: (720) 441-4460
🌐 Website: https://dngservice.com/